General Terms and Conditions
By visiting, registering, placing an Order, or using any services on this Platform, you (“User” or “you”) confirm that you have read, understood, and agreed to these General Terms and Conditions (“General Terms”) and agree to be legally bound by them. If you do not agree, you must stop using the Platform immediately.
You must be of legal age in your country or state. If you are under the legal age but at least 13 years old, your parent or guardian must agree to these Terms on your behalf. Users under 13 are not permitted to use the Platform.
1. Company Information
Services are provided by Arkana Skins LTD (No. 2212323), registered at 1487 Rocky Horse Carrefour, Arlington, TX 16819, USA. Contact: info@arcanaskins.com. Official website: arcanaskins.com.
2. Terms and Definitions
- “Platform” – the website located at arcanaskins.com.
- “User” – any individual who uses or accesses the Platform.
- “Customer” – a User who accepts an Offer and places an Order for digital items.
- “Offer” – a listing of skins or items available for sale.
- “Order” – the Customer’s acceptance of an Offer.
- “Services” – the sale and purchase of digital in-game items.
- “Warranty Period” – the timeframe in which a Customer may raise concerns about an Order.
3. About these General Terms
3.1 Scope of Agreement
These General Terms, together with any specific terms, our Privacy Policy, Cookie Policy, and other posted policies, form the entire agreement (“Agreement”) between you and Arkana Skins LTD, replacing prior understandings.
3.2 Consent
By using the Platform or providing electronic consent, you accept this Agreement in full.
3.3 Non-reliance
You agree you have not relied on statements or promises not expressly included in this Agreement.
3.4 Ownership
The Platform is owned and operated by Arkana Skins LTD, No. 2212323, at the address above.
3.5 Limited License
We grant a limited, non-exclusive right to use the Platform. Access may be suspended or terminated for breach of these Terms or applicable law.
4. Using the Platform
4.1 Purpose
The Platform connects Users to buy and sell in-game items securely.
4.2 Offers
Offers are managed by Arkana Skins and made available to Users subject to availability.
4.3 Lawful Use
You must use the Platform for lawful purposes and comply with local laws.
4.4 Communication
All communications about Orders should occur through the Platform.
4.5 Your Responsibility
You are responsible for costs such as internet access and required hardware.
4.6 Local Restrictions
We do not guarantee suitability in all regions; you are responsible for local compliance.
4.7 Privacy and Cookies
By using the Platform, you accept our Privacy Policy and Cookie Policy.
4.8 Security and Abuse
Do not introduce harmful code or attempt unauthorized access.
4.9 Right to Restrict
We may limit or deny access if you breach any part of this Agreement.
5. Registration and Account Security
5.1 Registration
Some features require account registration.
5.2 Account Details
Keep credentials secure and notify us at info@arcanaskins.com if you suspect unauthorized use.
5.3 Correct Information
Provide accurate information; false details may result in account removal.
5.4 Oversight
We may monitor accounts for security and moderation as outlined in our Privacy Policy.
5.5 Password Protection
You are responsible for safeguarding your password; we may require changes if a breach is suspected.
5.6 Data Protection
Personal data is processed under our Privacy Policy describing collection, storage, and use.
5.7 Non-personal Information
We are not obliged to protect non-personal data you submit.
6. Infringing Content
6.1 Our Rights
We may remove accounts or content that violate these Terms or applicable law.
6.2 Your Notice
If you believe content infringes your rights, notify us at info@arcanaskins.com.
7. Intellectual Property
7.1 Ownership
All rights in the Platform remain the property of Arkana Skins LTD or its licensors.
7.2 Restrictions
You must not copy, distribute, or modify Platform materials without permission.
7.3 Trademarks
“Arkana Skins” is our trademark. Other trademarks belong to their respective owners. We are not affiliated with Valve Corporation or other game publishers unless expressly stated.
8. Platform Accuracy and Availability
We aim to keep the Platform current but do not guarantee it will be error-free or uninterrupted. We may suspend or discontinue the Platform at any time.
9. Cancellation Policy
Orders depend on item availability. If an item becomes unavailable, we may cancel and refund the Order.
10. Our Responsibility
10.1 Limits of Liability
We are liable only for foreseeable damages directly caused by our breach; we are not liable for indirect or consequential losses.
10.2 Total Liability
Our total liability will not exceed the amount you paid for Services.
10.3 Force Majeure
We are not responsible for failures due to events beyond our reasonable control.
11. No Third-Party Rights
This Agreement grants rights only to you and Arkana Skins. You may not transfer rights without our consent.
12. Changes to These Terms
We may change these Terms from time to time. Changes will be published on arcanaskins.com. Continued use after changes constitutes acceptance.
13. Complaints
For complaints, contact info@arcanaskins.com. We aim to resolve issues promptly.
14. Disclaimer
Except where prohibited by law, Services are provided “as is” and “as available.” We do not guarantee the Platform will be uninterrupted or error-free. Arkana Skins is not affiliated with any game publisher unless stated.
15. Governing Law
These Terms are governed by the laws of the State of Texas, USA. Local consumer protection laws may also apply.
16. Dispute Resolution
16.1 First Contact
For disputes, first contact info@arcanaskins.com with full details.
16.2 Escalation
If unresolved, disputes may be escalated for final review under Texas jurisdiction.
17. Contact Us
For questions, contact info@arcanaskins.com or visit arcanaskins.com.
Last updated: November 4, 2025